Clear answers, before and after checkout
Dedicated server FAQ
Choose a topic for the details that matter. Each answer points to a practical procedure or the relevant policy.
Before ordering →
Choose suitable hardware, understand the rental terms, and know what is included before placing an order.
- Is a Tungsto server a whole physical machine or a VPS?
- How should I choose between the 15 server configurations?
- What do weekly and monthly rental terms mean?
Account and privacy →
Understand username-only registration, account recovery, session security, retained records, and the practical limits of no-KYC service.
- What information is required to create an account?
- What does no KYC mean at Tungsto?
- Does a username-only account make my server anonymous?
Crypto and billing →
Understand how a blockchain transfer becomes confirmed USD ledger credit, then how that credit is spent or withdrawn.
- Which cryptocurrencies and networks are supported?
- Are these generated addresses or manual receiving addresses?
- What is the difference between sending, confirming, and receiving USD credit?
Server management →
Learn what each server state means and how access, recovery, reinstall, media, and control requests work.
- What happens in the account after an order is accepted?
- How do I make the first connection to a provisioned server?
- Can I reboot or power off a server from the dashboard?
Network and security →
Understand address allocations, reverse DNS, port speeds, traffic measurement, protection requests, and customer security responsibilities.
- What IP allocations are listed with each server?
- Does an IPv4 /29 mean eight usable server addresses?
- How does reverse DNS editing work?
Renewal and cancellation →
Understand renewal debits, rental extensions, suspension, grace, reclamation, refunds, and the controls that are not yet self-service.
- When does automatic renewal run?
- How far does a successful renewal extend service?
- What happens if my ledger lacks enough balance for renewal?